Contact us
We would love to hear from you — a question, a bug, or something Hey Proofy should do better.
admin@nexovagroup.online
We answer within two working days. Tell us your household name and what you were doing when something went wrong.
Before you write
The Help page covers the most common questions: forwarding a receipt, finding a warranty end date, inviting a household member and exporting your data.
Privacy requests
For anything to do with your data — a copy, a correction or deletion — say so in your email and we will deal with it directly.
Report a faulty reminder
If a reminder arrived late or did not arrive, tell us the item and the date you expected it. That is the fastest way for us to fix it.