Guides
Guides for New Zealand households
Plain-language guides to receipts, warranties, bills, subscriptions and your consumer rights in New Zealand. Written for ordinary households, and reviewed against the official sources listed under each one.
Every guide here is written with an AI assistant and reviewed against the official sources it links to before it goes live. That review is not a legal check, so read each guide as a starting point and confirm anything you plan to rely on at the source itself.
What these guides cover
- moving
- household
- admin
- records
- flatting
- bills
- budgeting
- baby
18 guides so far
1 November 2026 · 4 min read
Flatting: how to share bills without the group-chat mess
Learn how to split household costs fairly, keep clear records, and manage shared accounts so you can avoid money disputes with your flatmates.
- flatting
- bills
- budgeting
30 October 2026 · 6 min read
Buying baby gear second hand: what to check first
Learn how to safely buy pre-loved baby equipment, what items to avoid, and how to keep proof of purchase for your household records.
- baby
- safety
- second-hand
28 October 2026 · 5 min read
How product recalls work, and how to hear about one early
Learn how to identify if a product in your home is part of a safety recall and what steps you should take to secure a repair, replacement, or refund.
- safety
- recalls
- consumer rights
26 October 2026 · 4 min read
How to build a contents list for insurance
Learn how to create a home contents inventory to support your insurance claims. Keep track of your belongings and their value without the stress.
- insurance
- home
- contents
24 October 2026 · 4 min read
Which household records are worth keeping, and for how long
Learn which household records are worth keeping and how long to store them. This guide helps you manage receipts, warranties, and bills without the clutter.
- household
- records
- receipts
22 October 2026 · 6 min read
How to spot a price rise on a bill in your household
Learn how to spot a price rise on a bill by comparing your current charges against previous statements and understanding the difference between fixed and variable costs.
- bills
- household
- budgeting
20 October 2026 · 4 min read
How to do a subscription audit for your household
Take control of your recurring costs with a simple subscription audit. This guide helps you find hidden charges and decide what to keep, cancel, or downgrade.
- budgeting
- household
- finance
18 October 2026 · 4 min read
How to forward receipts into one place from Gmail
Learn how to forward receipts into one place from Gmail to keep your household admin organised. This guide covers setting up automatic forwarding for your digital records.
- receipts
- gmail
- household
16 October 2026 · 4 min read
Is an extended warranty worth buying?
Before you pay extra for an extended warranty, learn how your existing rights under the Consumer Guarantees Act already protect your household purchases.
- consumer rights
- warranties
- household admin
14 October 2026 · 4 min read
How long should appliances last? Understanding your consumer rights
Learn how long your household items should reasonably last under New Zealand law and what to do when a product fails before its time.
- consumer rights
- appliances
- cga
12 October 2026 · 4 min read
Lost the receipt? How to make a claim anyway
You do not need a paper receipt to make a claim under the Consumer Guarantees Act. Learn how to use other records to prove your purchase and get help.
- consumer rights
- cga
- receipts
10 October 2026 · 3 min read
How to write a warranty claim that gets answered
Learn how to structure a clear, effective complaint to a retailer when a product fails. This guide helps you navigate your rights under the Consumer Guarantees Act.
- consumer rights
- faulty goods
- cga
8 October 2026 · 4 min read
Something you bought is faulty: what to say, and what to ask for
Learn how to handle a faulty product in New Zealand. This guide explains your rights under the Consumer Guarantees Act and how to talk to the retailer to get a fair outcome.
- consumer rights
- faulty goods
- cga
7 October 2026 · 3 min read
Manufacturer warranty or consumer law: which one covers you?
Understand how the Consumer Guarantees Act works alongside manufacturer warranties to protect your household purchases in New Zealand.
- consumer rights
- warranties
- cga
7 October 2026 · 4 min read
What counts as proof of purchase in New Zealand
Learn what documents you can use to prove you bought an item. Find out how to manage your receipts and records to support your rights under the Consumer Guarantees Act.
- receipts
- consumer rights
- household admin
7 October 2026 · 4 min read
Why paper receipts fade, and how to keep a copy that lasts
Thermal paper receipts fade quickly due to heat and light. Learn how to protect your proof of purchase so you can exercise your rights under the Consumer Guarantees Act.
- receipts
- cga
- consumer-rights
7 October 2026 · 3 min read
How to track warranties and receipts for your household
Learn how to manage your household receipts and warranty dates effectively to ensure you can exercise your consumer rights when you need to.
- warranties
- receipts
- consumer-rights